Privacy Policy and Terms of Service

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Effective Date: June 11, 2026

Deck King Enterprises LLC ("Deck King," "Company," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide when using our website, customer portal, estimate request forms, communication systems, and services.

This Privacy Policy describes how we collect, use, store, disclose, and protect your information.

We may collect information you voluntarily provide, including:

• Name
• Phone number
• Email address
• Mailing address
• Property address
• Project information
• Photos and documents submitted by you
• Financing inquiry information
• Payment information
• Communication preferences

We may also automatically collect:

• IP address
• Browser type
• Device information
• Website usage data
• Referral source information
• Cookies and tracking information

We may use your information to:

• Provide estimates and proposals
• Schedule appointments
• Deliver contracted services
• Process payments
• Respond to inquiries
• Communicate project updates
• Coordinate inspections and permits
• Facilitate financing applications
• Improve our website and services
• Prevent fraud and unauthorized activity
• Comply with legal obligations
• Market our services where permitted by law

By providing your mobile phone number and opting in, you consent to receive text messages from Deck King Enterprises regarding:

• Appointment reminders
• Estimate updates
• Project scheduling
• Service notifications
• Customer support communications
• Billing and payment reminders

Message frequency varies.

Message and data rates may apply.

You may opt out at any time by replying:

STOP

For assistance, reply:

HELP

Consent to receive text messages is not required as a condition of purchasing goods or services.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information sharing with subcontractors, vendors, and service providers is permitted solely for operational purposes such as:

• Scheduling
• Customer service
• Project management
• Financing processing
• Payment processing
• Service fulfillment

Text messaging opt-in data and consent information will not be sold, rented, transferred, or shared with any third party for marketing purposes.

We may share information with:

Third-party vendors assisting with:

• Website hosting
• CRM systems
• Payment processing
• Scheduling
• Financing
• Marketing services
• Customer communication platforms

Where required for:

• Permits
• Inspections
• Regulatory compliance
• Legal obligations

We may disclose information when required by law, court order, subpoena, or governmental request.

If you request financing options, certain information may be transmitted directly to financing providers for qualification and approval purposes.

Financing providers maintain separate privacy policies governing their handling of your information.

Our website may use:

• Cookies
• Analytics tools
• Pixels
• Tracking technologies

These technologies help us:

• Improve website performance
• Measure advertising effectiveness
• Analyze visitor behavior
• Enhance user experience

You may disable cookies through your browser settings; however, some website functionality may be affected.

Our website may contain links to third-party websites, including manufacturers, financing providers, social media platforms, and business partners.

Deck King Enterprises is not responsible for the privacy practices, content, or security of third-party websites.

Users should review those privacy policies independently.

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect personal information from:

• Unauthorized access
• Disclosure
• Alteration
• Misuse
• Destruction

However, no system can guarantee absolute security. Users acknowledge that internet transmissions inherently involve risk.

We retain information only for as long as reasonably necessary to:

• Provide services
• Maintain business records
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

We reserve the right to retain archived records where required for legitimate business purposes.

Our services are not directed toward individuals under the age of 18.

We do not knowingly collect personal information from children.

If we become aware that information from a minor has been submitted, we will take reasonable steps to delete it.

Subject to applicable law, you may request:

• Access to personal information we maintain
• Correction of inaccurate information
• Deletion of information where legally permissible
• Withdrawal of communication consent

Requests may be submitted using the contact information below.

Deck King Enterprises may photograph or document project sites for:

• Project records
• Warranty documentation
• Quality control
• Training purposes
• Marketing and advertising

Unless prohibited in writing by the customer, project photographs may be used in marketing materials, social media, websites, advertisements, and promotional content.

No personal identifying information will be disclosed without consent.

To the fullest extent permitted by law, Deck King Enterprises shall not be liable for any damages arising from unauthorized access to personal information caused by:

• Cyberattacks
• System failures
• Third-party breaches
• Internet transmission vulnerabilities
• Events beyond our reasonable control
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Deck King Enterprises reserves the right to modify this Privacy Policy at any time.

Updated versions will be posted on this page with a revised effective date.

Continued use of our website or services constitutes acceptance of any modifications.

Deck King Enterprises LLC

Commerce Township, Michigan

Phone: (313) 319-3372

Email: Contact@getdeckd.com

Website: getdeckd.com

If you have questions regarding this Privacy Policy, please contact us using the information above.